What Our Clients Say
Thoughts on our bankruptcy & personal injury firm
At Darrell Castle & Associates, we’re known for our compassion and hard work. We go out of our way to help from the minute you walk in the door.
This customer service has earned us a lot of praise: We have a 5-star rating on Avvo, an A+ rating from the Better Business Bureau, and the Client Distinction Award from Martindale-Hubbell for client satisfaction.
But it’s our clients’ opinions that matter most, and here’s what they have to say:
“This has been an easier experience than I had imagined. I’m overly pleased with my lawyers!” – V.T.
“I was in an urgent situation and Darrell Castle moved like lightening to help me. Connie was outstanding in every way. I am very pleased with this firm.” – R.H.
“I was treated with dignity and respect. You clearly understand what your clients are going through.” – B.L.
“Everyone at the office was more than nice. They absolutely made a bad situation easy to understand and deal with.” – J.H.
“A very helpful staff that felt like family and not a business.” – A.W.
“This was initially a very fearful process, but once I met with this firm my anxiety was eased. Each individual I spoke with was friendly and put my mind at ease. I am very thankful to have been referred to Darrell Castle & Associates.” – L.D.
“Darrell Castle & Associates really helped me to regain control of my credit and finances. The entire staff is so warm, friendly, patient and helpful. I am so thankful for them.” – K.B.
“This team embraces and holds you together like none other. Worth the expense for the exemplary outcome.” Vicki W.
“Everyone was so kind and understanding and made me feel comfortable and not like just another number. I truly thank everyone here.” – M.A.
“I have to say that I have never been happier to have worked with such a great company through such a difficult time as a bankruptcy. Castle & Associates are a great bunch.” – J.S.
“This has been a great experience thus far. I am thankful for the services offered and will recommend to anyone in the future.” – Darren B.
“They were kind and always nice. I was late 2-4 times and they were still kind.” – Carla W.
“Everyone in the office was very friendly and patient.” – Christy M.
“Everyone was great, informative and friendly. They helped relieve a lot of my stress.” -Brenda C.
“Wonderful experience from Day 1.” – Gordan H.
“I was very stressed about this process and your staff was extremely nice!” – Deborah A.
“Everything received was in a timely manner. Staff is courteous and friendly.” – Shurvette M.
“Everyone in the office was extremely nice. It was an experience that I was dreading, but there was no reason for me to dread it. Everyone made it easy.” – P.H.
“I came in nervous and ashamed. Everything was explained. They were very patient and understanding with me. So overall, a good experience.” – K.S.
“Mr. Castle is not only intelligent and fully competent, but also kind and funny. His staff is exceptional and extremely caring. This process has gone quickly and smoothly, and you guys have made a difficult time easy. Thank you! – Mr. E, Memphis
“The staff at your office does a wonderful job. I have recommended 3 people in the past, and I will continue to recommend people in the future.” – Mr. CT, Memphis
“Just to let you know you have some nice lawyers working in your office, and they are patient and kind – not judgmental. And you have a great receptionist greeting potential clients. Thank you.” – D.A.
Your entire staff were like angels from heaven. There is a sweet, sweet spirit in this place. ‘By this all men know that you are mine.’ Said Jesus – LH
“Everyone was great and made me feel welcome and comfortable. Keep up the good work!” – O.T.
“They are all very caring, explain things well, no hidden fees and trustworthy. The process has gone by smoothly. Thank you.” AP
You have a really great staff. The caring they show your clients is awesome, even when there is someone (a client) that is not so friendly. This is what I witnessed. Keep up the GREAT work!!! – V.M.
“Everyone was great, kind, compassionate and extremely fast which helped me greatly.” – J.C.
“I love David Lumb and your law firm. Anytime I need a lawyer, I will use Darrell Castle & Associates. You are quick, courteous, kind and very accurate. Thank you. Merry Christmas.” – R.C.
“Everyone was knowledgeable, kind and caring. I would recommend this firm to anyone.” – EW
“There is no competition between this firm and the one who handled our other bankruptcy…you people are tops to us! You have quelled our fears and worries and did so in a kind and caring manner. We are grateful!” – CF, Memphis
“Upon my visit, I didn’t know what to expect, but the company environment was friendly and showed great competency with information provided. Will recommend to my friends.” – DC
“This was an easy process. I’ve filed a Chapter 13 case previously and it was a totally different experience because I felt like a number rather than a valuable client. Thanks Darrell Castle & staff! – C.J.
“This is my second time using the firm, and just as the first time, everyone was so courteous, professional and very pleasant. I always refer this firm to family and friends.” – V
“I love this law office. The employees are awesome. Made me feel like they really knew me” – TS
“All the ladies were very nice. Even though I’m not happy with my situation, they made me feel a lot better. They are great!!!” – Ms. GP
“Surprised by how friendly everyone is, and I am really happy I chose your service” – Mr. TC
“I was very pleased with the service provided and will recommend your office to others needing your services.” JC
“I was impressed by Darrell Castle’s staff’s professionalism and knowledge. All of my questions were answered and addressed. Each step of the process was explain as we progressed with my case.” – Sandra D.
“All of the staff I encountered were exceptional. The process has been made as pleasant as possible. I’m very appreciative.” – Scott F.
“Great service. Made me feel comfortable about my experience.” – April S.